SHILLONG SCIENCE CENTRE CANCELLATION AND REFUND POLICY

• Cancellation Procedure: If you need to cancel your registration for an event or service offered by Shillong Science Centre, please notify us as soon as possible by contacting our [0364-2721777 or 0364-2307930]. Cancellations must be made within the specified cancellation period to be eligible for a refund.
• Refund Eligibility: Refunds are available according to the following criteria:
  1. Cancellations made [specify the cancellation deadline, e.g., 7 days prior to the event] are eligible for a full refund.
  2. Cancellations made after the deadline may incur a cancellation fee or result in partial or no refund, depending on the circumstances.
• Refund Process: To request a refund, please contact us at [0364-2721777 or 0364-2307930] with your cancellation request and relevant details. Refunds will be processed within [specify the timeframe, e.g., 7-10 business days] after the cancellation request is approved. Refunds will be issued in the same form of payment used for the original transaction.
• Non-Transferability: Registrations and payments are non-transferable. If you are unable to attend the event or use the service, please refer to our cancellation policy for options regarding refunds.
• Force Majeure: In the event of unforeseen circumstances, such as natural disasters, extreme weather conditions, or other emergencies beyond our control, Shillong Science Centre reserves the right to cancel or reschedule events or services. In such cases, registrants will be notified as soon as possible, and alternative arrangements or refunds will be offered.
• No-Shows: Failure to attend a scheduled event or service without prior notification will result in forfeiture of the registration fee, and no refund will be issued.
• Dispute Resolution: If you have any questions or concerns about our cancellation and refund policy, please contact us at [0364-2721777 or 0364-2307930] for assistance. We are committed to resolving disputes promptly and fairly.
• Changes to Policy: Shillong Science Centre reserves the right to update or modify this cancellation and refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.